Privacy Policy

Groupe Lanartsy Inc and Your Privacy

We value you as our customer and are committed to honoring the trust you have placed in us.

This is Groupe Lanartsy Inc Company’s Privacy Policy. It describes the steps we take to protect your personal information and how and why we collect, use, retain and disclose your personal information.

What is personal information?

Personal information means any information about an identifiable individual, other than certain business contact information. This includes information such as your name, address, telephone number, birth date, payment card numbers, purchase information and e-mail address.

Collection, use and disclosure of your personal information – provision of goods and services

Groupe Lanartsy Inc collects, uses and discloses personal information in order to provide you with goods and services and/or information on products and services you might be interested in. We also collect, use and disclose your personal information to comply with legal and regulatory requirements and as otherwise may be permitted or required by applicable laws.

1. Collection

We collect your personal information in connection with the provision of goods and services to you, including but not limited to situations when you:

  • make purchases online
  • communicate with our customer service
  • sign up for our e-newsletter
  • enter a contest, promotion or survey
  • join our clientele list 
  • engage with Groupe Lanartsy Inc on social media

We collect personal information about you for various purposes, including to:

  • manage our business and to register and maintain accurate accounts for you
  • verify your identity for our mutual protection
  • verify your eligibility for, and/or to provide you with, products, services and promotions
  • provide you with information about our products, services and promotions (see below under “Collection, use and disclosure of your personal information – for optional purposes”)
  • generate statistics and aggregate reports for internal use
  • meet legal and regulatory requirements

In most cases we collect personal information directly from you. However, in some cases, we obtain certain personal information from other sources. Unless there is a legal exception, we will obtain your consent to collect personal information about you from other sources.

2. Use

Personal information will not be used without your consent for purposes other than those for which it was collected. From time to time, we may wish to use your personal information for new or additional purposes. We will obtain your consent to use your personal information for such new or additional purposes before doing so.

We may use your personal information in connection with the purposes for which you have provided it.

For example:

When you make purchases or returns online:

We will use your personal information as is necessary to process your transaction, including payment and shipping, to verify your identity and address, and to administer our post-purchase survey. When making returns, you may be asked to provide personal information for fraud prevention purposes.

When you sign up for our E-newsletter or other communication channels:

We will use your personal information to email you our E-newsletter. If you wish to unsubscribe from our E-newsletter, please click the “unsubscribe” option that appears at the bottom of every E-newsletter. If you opt in, we may use your personal information to mail you special offers and/or materials. If you sign up for Groupe Lanartsy Inc Mobile, we will use your mobile phone number to text you special offers.

When you engage with Groupe Lanartsy Inc on social media:

When you interact with us on social media, the personal information you provide may be used to determine your identity, respond to your customer service inquiries, questions or comments and take other appropriate actions in response to your inquiries or postings.

3. Disclosure

We may share information that we collect within the affiliated companies, including future affiliates:

  • with your express consent
  • for fraud prevention purposes
  • if required or permitted by law
  • for optional marketing purposes (see below under “Collection, use and disclosure of your personal information – for optional purposes”)

From time to time, we may work with other organizations to offer and deliver goods and services to you on our behalf.

Service Providers:

We may disclose your personal information to third party service providers that perform services for us, such as delivery of goods and information processing. We require all such service providers to keep your information confidential and secure and to have privacy policies and security standards with respect to personal information that are comparable to ours.

Your personal information may be processed and stored in the United States (whether by us or by our service providers) and may be accessible to the United States government, courts or law enforcement or regulatory agencies through the laws of the United States.

4. Consent

Subject to any legal exceptions, we will inform you as to why we are collecting your personal information and with whom it will be shared, if applicable, and we will obtain your consent at or before the time of collection. Depending on the circumstances, such as the way personal information is collected and the type of personal information, your consent may be implied.

We will not unreasonably require your consent to the collection, use or disclosure of your personal information for purposes other than those for which the information is collected as a condition to providing you with a product or service.

You may refuse to provide or withdraw your consent to the collection, use and disclosure of your personal information at any time, unless legal reasons prevent you from doing so. However, if you refuse to provide or you withdraw your consent, we may be unable to provide you with certain goods and services.

Maintaining and safeguarding your personal information

Groupe Lanartsy Inc has adopted security measures appropriate to the sensitivity of the information to protect your personal information against unauthorized access, loss or theft.

Groupe Lanartsy Inc limits access to personal information in its possession to those Groupe Lanartsy Inc associates and sub-contractors who need to know such personal information to provide you with the goods and services for which the information was collected.

Groupe Lanartsy Inc keeps your personal information only for as long as necessary to accomplish the identified purpose(s), and then securely destroys such information.

You may also contact Groupe Lanartsy Inc by writing to:

Groupe Lanartsy Inc
CP 74037 BP Montee du Moulin
600 Montee du Moulin
Laval, Quebec, 
H7A1Z0 
info@lanartsy.com

Changes to our Privacy Policy

Our website will contain the most up-to-date version of this Privacy Policy; please review it periodically for changes.

Date of last update: September 2020

Website Privacy Information

This website is owned and operated by Groupe Lanartsy Inc.

Security

For security of transactions, we use the Secure Sockets Layer (SSL) protocol, which encrypts any information you send to us electronically. The encryption process protects your information by scrambling it before it is sent to us from your computer. Once the website receives your transmission, we make commercially reasonable efforts to ensure its security on our system. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, we cannot warrant the security of any information you transmit to us, and you do so at your own risk.

Unlawful Activities

We may disclose personal information obtained through this website in order to co-operate with local, provincial, national and international authorities investigating improper or unlawful activities or to report improper or unlawful user activities on this website.

Cookies

Your web browser places cookie files on your computer’s hard drive. This website uses cookies to remember information you give us so that you do not have to re-enter the information each time you visit this website. Cookies also help us understand which areas of our site are popular by showing us how you and others use our site, in aggregate.

Web beacons

This website also uses web beacons for many of the same purposes as cookies. Web beacons collect non-personally identifiable information to let us know how our website is being used. We use this information to improve user experience on this website.

Information you send to this Website

Apart from information relating to shopping orders or lanartsy.com E-newsletters, we do not collect or wish to receive any information or other materials from you through this website that may be considered personal, confidential or proprietary. We will consider any such information and materials that you send to us to be non-confidential, and you will be deemed to have granted to Groupe Lanartsy Inc an irrevocable license and consent to use, copy, display, and distribute such information and materials for any purpose whatsoever.

Date of last update: September, 2020